Questions landlords ask us

A short-let property manager runs the day-to-day side of a short-let or serviced accommodation property on the owner's behalf. With North Rose Stays that can include guest communication, check-in and check-out coordination, cleaning between stays, maintenance coordination and keeping the property presented to an agreed standard.

We start with a conversation and a free property assessment. If the property is suitable, we agree a management plan setting out exactly what we handle and how we keep you informed. We then take on the agreed day-to-day work while you remain the owner.

You remain the owner and keep control of key decisions about your property. Owners also remain responsible for matters such as their mortgage or lease terms, insurance, and any permissions or compliance that apply to their property — we recommend taking independent advice where needed.

Fees depend on the property and the scope of management agreed, so we discuss them openly with you after the property assessment, before anything is agreed. There is no charge for the initial conversation or assessment.

We focus on Corby, Kettering, Northampton and the surrounding areas of Northamptonshire. If your property is nearby, get in touch and we'll tell you honestly whether we can cover it.

Complete the enquiry form on our contact page or call us. We'll come back to you to arrange a convenient time to discuss and assess your property, free and with no obligation.

We work with residential properties suited to serviced accommodation and professional management — typically apartments and houses. Whether a particular property is a good fit is something we assess and discuss with you honestly before anything is agreed.

Yes. Many owners are not based close to their property, so the agreed day-to-day responsibilities are handled by us and we keep you informed without needing you nearby.

It depends on what we agree with you. It can include guest communication and coordination, cleaning coordination, maintaining agreed property standards, maintenance coordination and regular communication with you as the owner.

No. Serviced accommodation management is our specialism, but the right approach depends on your property and your objectives. If it is not suitable, we will say so.

As involved as you would like to be. Most owners want a largely hands-off arrangement, so we handle the agreed day-to-day work and bring you the decisions that are genuinely yours to make.

A serviced accommodation property needs to be furnished and equipped to a good standard before guests can stay. If your property isn't there yet, we'll talk through what would be needed and what is sensible for your budget — we never suggest spending for the sake of it.

We handle guest communication on your behalf, coordinate cleaning between stays to the standards we agree, and coordinate maintenance with the relevant people when something needs attention, keeping you informed throughout.

Use the enquiry form on the contact page, or call us if you would rather talk it through first. The form takes a couple of minutes and asks only for what we need to give you a useful answer.

Your enquiry comes straight to us. We read it, and we come back to you to arrange an initial conversation about the property. If we don't think our approach is right for your property, we'll tell you that honestly rather than waste your time.